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Crucial Confrontations

ebook
The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behaviour

Discover skills to resolve touchy, controversial, and complex issues at work and at home now available in this follow-up to the internationally popular Crucial Conversations.

Includes scripts modelling the best way to deal with confrontations.


Expand title description text
Publisher: McGraw-Hill Education Edition: 1

OverDrive Read

  • ISBN: 9780071457231
  • Release date: October 15, 2009

EPUB ebook

  • ISBN: 9780071457231
  • File size: 3539 KB
  • Release date: October 15, 2009

Formats

OverDrive Read
EPUB ebook

subjects

Business Nonfiction

Languages

English

The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behaviour

Discover skills to resolve touchy, controversial, and complex issues at work and at home now available in this follow-up to the internationally popular Crucial Conversations.

Includes scripts modelling the best way to deal with confrontations.


Expand title description text